Business Management

Ep.184: Using Tech to Create a First Class Customer Experience with Jimmy McKinney

Guest Jimmy McKinney is here to teach listeners about using technology in unique ways to create a first-class customer experience from CRMs, CoConstruct, Youtube, google suite, and more.  He also talks about how technology has evolved over the years, how it can be utilized in business today and its benefits to clients.

Jimmy is the President of J&R Construction a residential design/build remodeling company, and loves being on the cutting edge of technology, marketing and trends.

Victoria, Mark and Jimmy talk more about:

  • Current trends in technology
  • Technology and its relation to increased productivity
  • How to qualify a potential client
  • And more…

This episode is brought to you by RenoFi.  Learn how you can maximize homeowner buying power and receive 100% of loan funds up front, here.



Ep.183: Reviewing the Lowe’s State of the Pro Report with Gerardo Soto

To help you get ahead, Lowes listens to the pros and their customers to learn what’s next for the industry and how it impacts your business.  Enter: Lowes State of the Pro, an industry leading report full of insights that will help pros grow their business thanks to real homeowners and pro intel.  Guest Gerardo Soto, Lowes Vice President of brand marketing for Lowes Pro, is here to share what the report has to say.

Victoria, Mark and Gerardo answer these questions:

  • As a key retailer, how is Lowe’s showing up for Pros to alleviate these challenges?
  • What are customers looking for in their relationships with Pros?
  • Will the State of the Pro report become an annual survey? Where can Pros read it?
  • And more…

Enter to win a FLEX circular saw here 

Download the Lowe’s State of the Pro Report here 

Learn more about Lowe’s loyalty rewards program here 

Lowe’s named one of the top 10 hottest loyalty plans

Ep.182: Knowing How, When, and Why to Hire an Estimator with Clark Harris

Estimating is a big deal for remodelers. But, for most, this is just another hat on someone’s head.  So, when is it time to give this critical role a dedicated position?  Guest Clark Harris recently hired an estimator and he’s here to share the what, why and how to hire an estimator.

Clark Harris is the owner of Innovative Construction in Atlanta Georgia. Innovative Construction is a high-end design-build firm whose mission is to improve lives through design, craftsmanship, and teamwork. Clark has been a member of Remodelers Advantage since 2015 and is a member of the IZAR roundtable group.

Victoria, Mark and Clark talk more about:

  • Looking for the right attributes in an estimator
  • Surprises throughout this process
  • And more…

This episode is brought to you by RenoFi.  Learn how you can maximize homeowner buying power and receive 100% of loan funds up front, here.

Ep.178: How to Make Huge Profits Without Clients with Andrew Schroeder

Join us in looking back on Episode 22 with guest Andrew Schroeder!

In this episode, Victoria and Mark talk to guest Andrew Schroeder about how to use your remodeling experience to grow your business by profitably flipping houses, minimizing the risks and maximizing the benefits, and the challenges of acting as your own client.

As CEO of Schroeder Design Build, Andrew focuses on all aspects of a project, ranging from the big picture to the smallest details. He joined the Schroeder Design/Build team in 1999 and became owner in 2011. In addition to running SDB, Andrew volunteers time with the National Association of the Remodeling Industry.

Victoria, Mark and Andrew talk more about:

  • Where to invest your time and money to get your best returns
  • How to fill your production pipeline without getting new clients
  • Determining your profit margins in real estate
  • And more…

Ep.177: The Journey To Your Unifying Vision with Joe Curcillo

Adapted from his popular motivational book, “Getting To ‘Us’,”  guest Joe Curcillo expertly guides business leaders through the processes of mission analysis, productivity evaluation and goal prioritization to determine their company’s ultimate path to success. In this episode, he shares the foundational epicenter for unity throughout a company and establishes the blueprint for future goals and achievements.

For more than 40 years, Joe has had the pleasure of presenting information from the courtroom to the boardroom. His experiences as a prosecutor, mentalist and bestselling author have made him a uniquely positioned speaker for organizations working to unify their personnel to achieve greatness.  Learn more about Joe here.

Victoria, Mark and Joe talk more about:

  • The importance of a unified vision
  • Secrets to team building
  • And more…

Ep.174: How to Build Authentic Trust with Robin Dreeke

As an FBI Special Agent and Chief of the FBI Counterintelligence Behavioral Analysis Program, guest Robin Dreeke built relationships and confidential human sources across 22 nationalities during his career. These days, he works with companies of all sizes, helping newly promoted leaders, executives, and teams succeed and grow. 

In this episode, he shares expert insight on how to move beyond transactional relationships and build mutually beneficial relationships and partnerships. 

Robin is the founder of  People Formula, a Leadership and Communication Strategy company.  People Formula was formed on the premise that missions, goals and objectives cannot be achieved without relationships and partnerships based upon communication and empathy.

Mark, Victoria and Robin talk more about:

  • Why trust is so critical
  • How to build trust
  • Implementing trust-building skills
  • And more…

Ready to Stand Out, Attract the Best Clients,
and Win Every Sale that Comes Your Way?

Ep.173: [Unscripted Back-Up] How to Achieve Consistency in Revenue and Profit with Andy Haste

In today’s episode of PowerTips Unscripted, we are featuring one of our more popular episodes. If you have topic ideas for an episode or a guest we should be interviewing, send an email to victoria@remodelersadvantage.com.  Enjoy!    

Guest Andy Haste is among one of Remodelers Advantages most successful members, and he attributes that success to consistency and profitability.  But, how does one achieve consistent profits in such an unpredictable, and inconsistent industry such as remodeling? 

This episode shares tips, tactics, and techniques to effectively set the goals and budgets to reach, and maintain consistent profit in such an inconsistent industry.

Andy is the president of Riverside Construction in West Lafayette, Indiana, and has been part of the Remodelers Advantage Roundtable community for many years.  He has 15 years of experience in the business supplies industry and values the privilege of working alongside homeowners, exploring creative ways to turn their homes into personal living spaces that will be loved for years to come.

Victoria, Mark and Andy talk more about:

  • Why remodelers may have problems maintaining consistency
  • Embedding a good philosophy with your team
  • The challenges that come with maintaining consistency
  • And more…

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Ep.171: Design Services as a Profit Center For Your Business with Dan Baumann

More and more remodeling and home building contractors realize the value their design services bring to their clients, and it is becoming a profit center for many companies.  Guest Dan Baumann is here to share the many reasons why you should be charging a fair price for your design services.

Dan is the founder of Chief Experts Academy, a resource-packed treasure trove of information that provides ongoing training, support, and content for contractors and designers involved in the sales and development of plans for residential and light commercial buildings.

Victoria, Mark and Dan talk more about:

  • Compensation for design services
  • Why some contractors may not charge for these services
  • How design services can save clients money on their projects
  • And more…

Is Your Production Team Focused on Profit in 2022?

Masterclass Starting on Monday, January 10, 2022

As we begin the New Year, get your production team ready to focus on profit with weekly Production Team Training, whether they are in the office or in the field on a phone, tablet or laptop.

Six afternoon sessions, every other week, starting on January 10th, led by R/A’s Production “Guru” Tim Faller.

Ep.170: Helpful Tips on Hiring with Mike DiFabion

Hiring is on everybody’s mind these days.  But, utilizing the proper tools in the hiring process is key to ensuring you’re creating a great team.  Guest Mike DiFabion is here to share over 20 years of experience in the remodeling industry and the tips and tricks to creating a smooth, efficient hiring process.

Mike started DiFabion Remodeling, Inc. in 2000 with the goal of becoming the best local mid-sized remodeling firm in the Charlotte market. By providing superior customer service, combined with controlled growth, the company now boasts a reputation beyond reproach and is enjoying its 16th year in business.

Victoria, Mark and Mike talk more about:

  • Hiring timeframes
  • Character traits to look out for
  • Experience Vs. Ability to learn
  • And more…

Get a FREE Copy of
The Remodeler’s Definitive Guide to Successful Hiring

  • Creating an Accurate Job Description
  • Developing an Employee Handbook
  • Recruiting Consistently and Creatively
  • Qualifying Candidates Carefully
  • Preparing for the Interview
  • Interviewing for Aptitude and Attitude
  • And More!

Ep.169: Opportunities and Challenges for Residential Remodeling in 2022 with Abbe Will

The U.S. home and remodeling market continues to be influenced by a variety of housing and lifestyle changes, brought about by the COVID-19 pandemic.  As this year comes to a close and we begin to prepare for 2022, we can learn and grow from these patterns. 

Guest Abbe Will is here to share some pandemic-induced changes along with market fundamentals pointing towards strong growth in home improvement and repair spending in the near future as well as long term.

Abbe Will is a Senior Research Associate and Associate Project Director of the Remodeling Futures Program at the Harvard Joint Center for Housing Studies. Abbe has over 15 years of experience conducting economic and demographic research of the U.S. home improvement and repair industry. 

Victoria, Mark and Abbe talk more about:

  • Opportunities and challenges in 2022
  • Market trends influenced by the pandemic
  • Market fundamentals for the future of remodeling
  • And more…

Industry veteran, Craig Deimler, leads this popular Masterclass sales course that meets for six weekly afternoon sessions; next class starts on January 17th!

By participating in this course, you will improve your skills in:

  • Finding the prospect’s real pain and providing them with the best solutions.
  • Balancing the prospect’s needs with their budget.
  • Setting real expectations at your first sales meeting.
  • Handling prospect’s objections and reversing the negative.
  • And so much more!

[ Click Here for More Information + Registration ]

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