Today on PowerTips Unscripted, Lauren Campuzano joins the show to discuss outsourcing 3-Dimensional (3-D) Design. 3-D designs can help remodelers sell their plans, but finding the right talent can take time and effort. Lauren found that 3-D designs were great communication tools within the design department, construction department, and sometimes with clients. Creating 3-D models in-house was difficult for Lauren, so she outsourced them.
Lauren is the Principal Designer at New Market Builders LLC. After working within the Design- Build industry, and many years teaching Interior Design at The Art Institute of Philadelphia, Lauren joined her husband, Michael, at New Market Builders to launch and oversee the Design portion of the company.
In this episode, Jeff Talmadge discusses how he and his team created a point system for his design staff to spread their workload. Each designer is assigned a predetermined number of points, weighted by criteria such as permitting, scope, and complexity of the job. The team tracks points weekly and has found that designers are less stressed, customers are given more accurate timelines, and production can plan their workload better.
Jeff Talmadge is the president of Talmadge Construction, a large, premium design-build firm based in Aptos, CA. Jeff and his team pride themselves on their commitment to customer service, quality workmanship, and a strong team culture.
Jeff’s five words of wisdom – patience, persistence, never give up.
Listen as Jeff, Victoria, and Mark discuss:
Increasing job satisfaction across the company by managing designer workloads
Improving customer service by managing expectations with accurate timelines