Business Management

Ep.130: The Rise of the Controller with Jackie Shaw

What will accounting and administration departments look like in five years? With advancements in technology and the shift towards an outsourced “gig economy,” the change is coming and the decisions you make now are critical to preparing for that change.

To look further into how the world of accounting and office administration is changing we welcome Jackie Shaw to the show.

In addition to being a long-standing and extremely popular Roundtables facilitator, Jackie is founder and principal consultant of Get Organized! whose mission is to increase the happiness in the world by helping business owners deal with accounting & administrative challenges. She is a nationally recognized presenter, consultant and QuickBooks Wizard.

Victoria, Mark and Jackie cover:

  • What accounting and administration departments will look like in 5 years.
  • What decisions you should be making (or not making) now to take advantage of technology advances and the gig economy.
  • Where owners are stumbling when making decisions about technology and staffing.
  • What a Controller position looks like currently and what it will be in 5 – 10 years.
  • What owners can do now to prepare for the change.
  • Pitfalls owners should watch out for in the next 5 years.
  • And more…

Check out Mark's New Book, Lobster on a Cheese Plate

As mentioned during this episode, make sure you check out Mark’s new book on marketing strategy, Lobster on a Cheese Plate. Plenty of great information for taking your company’s marketing to the next level. [Click here for more information & to order your copy!]

Ep.129: Are Your Employees Stealing From You? With Vicki Suiter

The latest statistics on fraud should be a wake-up call for every small business owner. According to a survey by HISCOX, a specialty insurance company, 80 percent of embezzlements occurred at small businesses and 30 percent involved a loss of more than $500,000.

With more work is being done remotely, including paying vendors and processing payroll, you must have controls and processes in place to avoid this happening to you.

In this episode, we welcome Vicki Suiter, who shares simple practices and processes to help you avoid accounting fraud and stealing in your business.

Since starting Suiter Business Builders in 1990, Vicki has helped hundreds of contractors and designers build solid foundations for their businesses, run operations more efficiently, and achieve the kind of success they never dreamed possible.

Vicki’s articles and opinions have been widely shared in print and across the web. She is also the author of book “The Profit Bleed” – How managing margin can save your contracting business.

Victoria, Mark and Vicki talk more about:

  • Why small businesses are targets in 80% of all embezzlement cases.
  • The most common place where people “steal” money.
  • Other ways employees and contacts embezzle funds from a company that are less obvious.
  • Recommended controls and practices a contractor should have in place to avoid this happening to them.
  • “10 Ways to Spot Accounting Fraud”

Here is the link to the resource mentioned, “How to Spot Accounting Fraud”
https://suiterbusinessbuilders.com/how-to-spot-accounting-fraud/

Check out Vicki's Book; The Profit Bleed

This book is a doable, step-by-step guide that will put money in your pocket, and more time and fun in your day. Learn how to keep your finger on the critical pulse points that drive success, depend on your employees to take ownership, close more deals while charging more money, and more! [Click Here to check out Vicki’s book on Amazon]

Ep.128: Demography is Destiny with Kenneth Gronbach

As a remodeling business owner, you have likely heard of demographics and you have probably looked at it solely in the context of marketing and lead generation.

But, the power of demographics lies much deeper than that, and in this episode, Ken Gronbach will share the subtle yet profound effect of shifting demography in the United States, the Americas and the world, and we will hear what that means to your business now and in the future.

Ken is President/CEO of KGC Direct and is an internationally respected demographer who has been able to forecast societal, commercial, economic, cultural and political phenomena with uncanny accuracy.

Victoria, Mark and Ken talk more about:

  • Ken’s transition from Marketing into Demography
  • The relationship between markets and demographic data
  • The effect Covid-19 will have on the demographic landscape in the United States
  • The generations in the US that will be the most influential in the next 20 years
  • The categories/sectors of commerce that will suffer and which will flourish demographically going forward

Here's Mark's New Book that was Mentioned!

Lobster on a Cheese Plate marketing book

LOBSTER ON A CHEESE PLATE: Learn How to Stand Out, Attract the Best Clients, and Win Every Sale that Comes Your Way.

Learn more and watch the trailer here!

Check Out Our Speakers for the 2020 Remodelers Summit

These industry veterans, authors and business owners will give you the information, advice and tools you need to prepare for the largest economic recovery in the history of North America, heading into 2021.

Visit our website and learn more about our speakers and the sessions that they will be presenting on November 11th and 12th

Check Out Our Speakers for the 2020 Remodelers Summit

Ep.127: Engaging Employees in the New Normal with Rick Bowers

Working remotely, working on-site with clients and adhering to CDC restrictions, an upcoming election, social unrest and an economy that is slowly starting to recover.

Everyone is adjusting to the new world of work, and it sounds as though making those adjustments will continue into 2021.

How can you help your team connect and engage with their work?

Our guest today, Rick Bowers, President of TTI Success Insights, shares tips and tools to help business owners and leaders make the changes they need to master the ‘re-boarding’ process.

Rick is the President of TTI Success Insights and keynote speaker at TTI Success Insights International Conference. Rick has over 30 years of experience with talent management tools and has trained people on effective talent management techniques in over 30 countries on six continents.

Victoria, Mark and Rick talk more about:

  • Background and overview of TTI Success Insights
  • The concept of “re-boarding”
  • What the new normal looks like for businesses and organizations
  • How business owners and leaders can use the tools available through TTI Success Insights

Don't Miss the 2020 Annual Remodelers Summit

Join Us for Two Days of Successful Remodelers, Bestselling Authors and Industry Leaders Sharing Ideas, Inspiration and Business Solutions as We Look Forward to Better Days Ahead.
[More Information + Registration]

Ep.126: Off-site Planning for the Coming Year with Robert & Evelyn Lenton

As remodeling business owners, many of us do long-term planning, but is there a detailed strategic plan for the coming year?

In this episode, we talk about the benefits of an off-site planning retreat to chart your course for the coming year with Robert & Evelyn Lenton, co-owners of Lenton Company, Inc. in Palmdale, CA.

Robert has built Lenton Company into the premier Design/Build firm in his market over the past 35 years. Evelyn joined the business in 2018 after retiring from a career in education.

Victoria, Mark and the Lentons talk more about:

  • The initial inspiration for the long-term planning retreat
  • What the primary goals of the weekend were
  • Who participated in the retreat and what the outcome was
  • Lessons learned; what will you do differently next year?

Ep.125: Building Meaningful Customer Personas with Aimee Pagano

The concept behind developing a customer persona is pretty simple – get to know your audience better so that you can build a more meaningful relationship with them, both as a client and a prospect.

The output of that analysis is inevitable company growth and client retention. So how do firms, of all sizes, build meaningful personas to shape the way they go to market?

In this episode, Aimee Pagano talks with Victoria and Mark about the process of building these vital tools and what a remodeling firm can do with them.

Aimee is the Senior Digital Advisor at HighRoad Solutions, a smartech data integration company for associations. She has 20 years of marketing and communications experience and her specialties include persona development, content strategy and generation, lead gen, and website development / optimization.

Victoria, Mark and Aimee talk more about:

  • What a customer persona is and how remodeling firms would use it.
  • What the building blocks are for customer persona development.
  • Working without data.
  • What you do with the customer personas once you’ve developed them.
  • Who should be involved when going through a customer persona exercise.
  • And more…

Ep.124: Applying What You Have Learned with John Lessick

Conferences, blog posts, podcasts, webinars, roundtables peer groups, consulting, coaching… information is everywhere.

But, just because you’re opening yourself up to these opportunities to learn, it doesn’t mean anything will ever change.

The hard part is what comes after you get the information. John Lessick joins Victoria and Mark to discuss how to take what you’re learning and applying it to make you and your business stronger.

John Lessick is the President and Owner of APEX Wood Floors, Inc. in Chicago, IL. In 1985, John joined APEX as an apprentice and spent nine years learning every facet of the business before purchasing the company in 1994. Thanks to his expertise and vision, the business has blossomed and evolved, growing from 5 employees to nearly 25 over the last 25 years.

Victoria, Mark and John cover:

  • How outside resources and advisors have helped.
  • How the 3-5 year plan that John has put together has helped his business.
  • Learning about and implementing LEAN process improvement.
  • Specific examples of how John has implemented changes in his business.
  • And more…

Helping Your Business Apply What You Have Learned

If you are interested to learn more about how the Business Consultants & Coaches at Remodelers Advantage can help you and your business, contact Doug Howard today.

Ep.123: Ever-changing Compliance and How it Impacts Your Small Business with Stuart Jackson

Human Resources Compliance is a massive undertaking and as small business owners, most of us can’t afford to hire a full-time HR person.

So what do we do? We either add it to the ever-growing list of “hats” we wear as an owner, or give it a staff member who is not trained or up to speed on the various rules and regulations, both at the State and Federal level. So with the ever-changing rules, how is a small business owner to keep up?

In this episode, we talk with Stuart Jackson about ways a business owner can easily manage their HR needs, stay compliant and avoid costly administration mistakes and errors along the way.

Stuart is President of AllMyHR, an outsourced HR services firm with a dedicated team of credentialed experts and a complete compliance platform to help hundreds of companies across the U.S. and Canada.

Victoria, Mark and Stuart talk more about:

  • How small businesses are dealing with all the problems COVID has introduced.
  • The challenge of keeping up with continually-changing compliance standards.
  • Building a compliant company handbook to protect your company as well as your employees.
  • Advantages to outsourcing your HR department.
  • An economical way to set up required training and compliance.

Special Offer from AllMyHR and Remodelers Advantage

Through a partnership with Remodelers Advantage, AllMyHR is taking 10% off their monthly fee to provide you with a dedicated HR team. Click here for more information.

Ep.122: Growing a High Volume Remodeling Business with Jake Schloegel

Many remodelers dream of one day building a high volume remodeling company. Others aren’t sure it’s worth the effort.

In this episode, we talk to Jake Schloegel about what it takes to grow a high volume remodeling business. Why build it? Who should be involved? What are the expectations?

Jake is the Founder of Schloegel Design Remodel, an award-winning Design/Build firm in Kansas City. He started out in 1980 as a one-man company and has grown it, with the help of his team, to an operation exceeding $14 million of revenue annually. The company is now managed by Jake’s son, Charlie Schlegel and his business partner, Chris Peterson.

Jake has been a facilitator, instructor and facilitator for Remodelers Advantage for years and is very active in the remodeling community, having served as president of NARI from 1990 through 1992.

Victoria, Mark and Jake talk more about:

  • Some background on Jake, his business and what prepared him for growth.
  • Who helped Jake in building the company.
  • The key components necessary for sustainable growth and the rewards.
  • Why Jake wanted to achieve high volume.
  • What Jake would do differently if he could have some do-overs.

This Episode Sponsored by: Builder Funnel

We are excited to have Builder Funnel joining us as a featured sponsor for PowerTips Unscripted. Spencer Powell and his team at Builder Funnel have been huge supporters of R/A and the remodeling community for years and it is great to have on board as a featured sponsor… Welcome, Builder Funnel!

Ep.121: Creating Your Own Economic Recovery with Wayne Ottum

Seemingly everywhere you turn these days, you hear the phrase “survive and thrive” as it relates to your business. But it takes more than a catch-phrase and a couple of tips to make it a reality.

In this episode, we talk to Wayne Ottum about how to get focused, get real, and get moving to take control and create an authentic plan to not just survive, but thrive, in uncertain times!

Wayne is president of Ottum Enterprises in Kirkland, Washington, and we’re excited to announce that Wayne is also the newest member of the Remodelers Advantage Consulting Team.

Wayne has over 3 decades of experience helping businesses and leaders be more focused, productive, and successful. His Lead from Strength methods and tools have guided those in the remodeling industry and other professional services firms to become extraordinary businesses and leaders.

In this episode, Victoria, Mark and Wayne Cover:

  • What drives you and your business? What are you passionate about
  • What “leading from strength,” means to a business owner.
  • Creating your own economic recovery.
  • What “Get focused, get real, and get moving” means.

Upcoming FREE Webinar:
If you would like to hear more from Wayne and our team of business consultants and coaches, we will be hosting a FREE Webinar on September 9th; Riding The Wave – Accelerating Pre-Production to Meet Today’s High Demand. Wayne will join Doug Howard, Tim Faller and Steve Wheeler for this 90-minute presentation about how to take advantage of this recent surge in business and preparing for success in 2021. Click Here for more and to reserve your seat.

This Episode Sponsored by: Builder Funnel

We are excited to have Builder Funnel joining us as a featured sponsor for PowerTips Unscripted. Spencer Powell and his team at Builder Funnel have been huge supporters of R/A and the remodeling community for years and it is great to have on board as a featured sponsor… Welcome, Builder Funnel!

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