Business Management

Ep.186: How To Bet On Talent With Dee Ann Turner

Guest Dee Ann Turner discusses her experiences at Chick-fil-A human resources to owning her own company and becoming a bestselling author. Dee Ann gives an excellent outline for any business to interview and find extraordinary talent. She also talks about the current day workforce and how to be disciplined in the hiring process.

Dee Ann is the author of Bet on Talent, a successful public speaker, and has over 32 years of experience in recruiting some of the best employees in the restaurant industry.

Victoria, Mark and Dee Ann talk more about:

  • How to evaluate talent
  • How to interview potential employees
  • The formula to create a great company culture
  • And more…….

Click here to listen

Ep.185: Getting To An 8-Figure Remodeling Business With Ben Juncker

Special guest Ben Juncker discusses the lessons he learned and actions he took to go from a roofing employee to the owner of a multimillion dollar business and a best-selling author.  After being in business for a while and buying out his partner, he realized that profits are more important than revenue and that he needed to start looking at his business at the macro level.  He started focusing proper staffing and creating processes, which led to meaningful growth.

Ben started his company, Craftsman’s Choice, in 1998 and became a James Hardie siding contractor in 2000. Since that time Craftsman’s Choice has grown continuously to become one of the nation’s top James Hardie Remodelers, completing over 175 jobs per year. They have won James Hardie’s prestigious President’s Club award every year since its inception in 2015.

Ben, Victoria, and Mark discuss the importance of:

  • Knowing what is happening on job sites
  • Building accountability into all processes and systems
  • Leveraging technology, specifically Customer Relationship Management (CRM) tools
  • And more…

Click here to listen to this episode.

Ep.184: Using Tech to Create a First Class Customer Experience with Jimmy McKinney

Guest Jimmy McKinney is here to teach listeners about using technology in unique ways to create a first-class customer experience from CRMs, CoConstruct, Youtube, google suite, and more.  He also talks about how technology has evolved over the years, how it can be utilized in business today and its benefits to clients.

Jimmy is the President of J&R Construction a residential design/build remodeling company, and loves being on the cutting edge of technology, marketing and trends.

Victoria, Mark and Jimmy talk more about:

  • Current trends in technology
  • Technology and its relation to increased productivity
  • How to qualify a potential client
  • And more…

This episode is brought to you by RenoFi.  Learn how you can maximize homeowner buying power and receive 100% of loan funds up front, here.



Ep.183: Reviewing the Lowe’s State of the Pro Report with Gerardo Soto

To help you get ahead, Lowes listens to the pros and their customers to learn what’s next for the industry and how it impacts your business.  Enter: Lowes State of the Pro, an industry leading report full of insights that will help pros grow their business thanks to real homeowners and pro intel.  Guest Gerardo Soto, Lowes Vice President of brand marketing for Lowes Pro, is here to share what the report has to say.

Victoria, Mark and Gerardo answer these questions:

  • As a key retailer, how is Lowe’s showing up for Pros to alleviate these challenges?
  • What are customers looking for in their relationships with Pros?
  • Will the State of the Pro report become an annual survey? Where can Pros read it?
  • And more…

Enter to win a FLEX circular saw here 

Download the Lowe’s State of the Pro Report here 

Learn more about Lowe’s loyalty rewards program here 

Lowe’s named one of the top 10 hottest loyalty plans

Ep.182: Knowing How, When, and Why to Hire an Estimator with Clark Harris

Estimating is a big deal for remodelers. But, for most, this is just another hat on someone’s head.  So, when is it time to give this critical role a dedicated position?  Guest Clark Harris recently hired an estimator and he’s here to share the what, why and how to hire an estimator.

Clark Harris is the owner of Innovative Construction in Atlanta Georgia. Innovative Construction is a high-end design-build firm whose mission is to improve lives through design, craftsmanship, and teamwork. Clark has been a member of Remodelers Advantage since 2015 and is a member of the IZAR roundtable group.

Victoria, Mark and Clark talk more about:

  • Looking for the right attributes in an estimator
  • Surprises throughout this process
  • And more…

This episode is brought to you by RenoFi.  Learn how you can maximize homeowner buying power and receive 100% of loan funds up front, here.

Ep.178: How to Make Huge Profits Without Clients with Andrew Schroeder

Join us in looking back on Episode 22 with guest Andrew Schroeder!

In this episode, Victoria and Mark talk to guest Andrew Schroeder about how to use your remodeling experience to grow your business by profitably flipping houses, minimizing the risks and maximizing the benefits, and the challenges of acting as your own client.

As CEO of Schroeder Design Build, Andrew focuses on all aspects of a project, ranging from the big picture to the smallest details. He joined the Schroeder Design/Build team in 1999 and became owner in 2011. In addition to running SDB, Andrew volunteers time with the National Association of the Remodeling Industry.

Victoria, Mark and Andrew talk more about:

  • Where to invest your time and money to get your best returns
  • How to fill your production pipeline without getting new clients
  • Determining your profit margins in real estate
  • And more…

Ep.177: The Journey To Your Unifying Vision with Joe Curcillo

Adapted from his popular motivational book, “Getting To ‘Us’,”  guest Joe Curcillo expertly guides business leaders through the processes of mission analysis, productivity evaluation and goal prioritization to determine their company’s ultimate path to success. In this episode, he shares the foundational epicenter for unity throughout a company and establishes the blueprint for future goals and achievements.

For more than 40 years, Joe has had the pleasure of presenting information from the courtroom to the boardroom. His experiences as a prosecutor, mentalist and bestselling author have made him a uniquely positioned speaker for organizations working to unify their personnel to achieve greatness.  Learn more about Joe here.

Victoria, Mark and Joe talk more about:

  • The importance of a unified vision
  • Secrets to team building
  • And more…

Ep.175: Using Kaizen to Improve Your Business with Michael Sauri [Unscripted Back-Up]

In today’s episode of PowerTips Unscripted, we are featuring one of our more popular episodes. If you have topic ideas for an episode or a guest we should be interviewing, send an email to victoria@remodelersadvantage.com.  Enjoy!    

The Kaizen practice focuses on improving existing, standardized processes by eliminating waste and was first practiced in Japanese businesses after World War II.  Kaizen translates to “Change for Good,” and that can mean many great things for your growing remodeling company. The process of constant improvement, with every team member participating, allows your company to constantly raise the bar on its target metrics.  

In this episode, Victoria and Mark learn more about the Kaizen practice of process improvement by welcoming Michael Sauri, CEO of TriVista USA, to the show.

Michael and his wife Deborah started TriVistaUSA in 2005 with the goal of providing an outlet for creativity and a Ritz Carlton-level client experience. “Our Thoughtful Design Builds Fine Living,” is their mission statement and their mantra as they bring phenomenal, award-winning design to the Design/Build community in the Washington DC area.

Victoria, Mark and Michael talk more about:

  • The background of Kaizen and how TriVista got involved
  • Hiring and developing a team within the Kaizen structure
  • The differences between Kaizen and other process improvement practices
  • And More…

Ep.174: How to Build Authentic Trust with Robin Dreeke

As an FBI Special Agent and Chief of the FBI Counterintelligence Behavioral Analysis Program, guest Robin Dreeke built relationships and confidential human sources across 22 nationalities during his career. These days, he works with companies of all sizes, helping newly promoted leaders, executives, and teams succeed and grow. 

In this episode, he shares expert insight on how to move beyond transactional relationships and build mutually beneficial relationships and partnerships. 

Robin is the founder of  People Formula, a Leadership and Communication Strategy company.  People Formula was formed on the premise that missions, goals and objectives cannot be achieved without relationships and partnerships based upon communication and empathy.

Mark, Victoria and Robin talk more about:

  • Why trust is so critical
  • How to build trust
  • Implementing trust-building skills
  • And more…

Ready to Stand Out, Attract the Best Clients,
and Win Every Sale that Comes Your Way?

Ep.173: [Unscripted Back-Up] How to Achieve Consistency in Revenue and Profit with Andy Haste

In today’s episode of PowerTips Unscripted, we are featuring one of our more popular episodes. If you have topic ideas for an episode or a guest we should be interviewing, send an email to victoria@remodelersadvantage.com.  Enjoy!    

Guest Andy Haste is among one of Remodelers Advantages most successful members, and he attributes that success to consistency and profitability.  But, how does one achieve consistent profits in such an unpredictable, and inconsistent industry such as remodeling? 

This episode shares tips, tactics, and techniques to effectively set the goals and budgets to reach, and maintain consistent profit in such an inconsistent industry.

Andy is the president of Riverside Construction in West Lafayette, Indiana, and has been part of the Remodelers Advantage Roundtable community for many years.  He has 15 years of experience in the business supplies industry and values the privilege of working alongside homeowners, exploring creative ways to turn their homes into personal living spaces that will be loved for years to come.

Victoria, Mark and Andy talk more about:

  • Why remodelers may have problems maintaining consistency
  • Embedding a good philosophy with your team
  • The challenges that come with maintaining consistency
  • And more…

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