Human Resources

Ep.186: How To Bet On Talent With Dee Ann Turner

Guest Dee Ann Turner discusses her experiences at Chick-fil-A human resources to owning her own company and becoming a bestselling author. Dee Ann gives an excellent outline for any business to interview and find extraordinary talent. She also talks about the current day workforce and how to be disciplined in the hiring process.

Dee Ann is the author of Bet on Talent, a successful public speaker, and has over 32 years of experience in recruiting some of the best employees in the restaurant industry.

Victoria, Mark and Dee Ann talk more about:

  • How to evaluate talent
  • How to interview potential employees
  • The formula to create a great company culture
  • And more…….

Click here to listen

Ep.185: Getting To An 8-Figure Remodeling Business With Ben Juncker

Special guest Ben Juncker discusses the lessons he learned and actions he took to go from a roofing employee to the owner of a multimillion dollar business and a best-selling author.  After being in business for a while and buying out his partner, he realized that profits are more important than revenue and that he needed to start looking at his business at the macro level.  He started focusing proper staffing and creating processes, which led to meaningful growth.

Ben started his company, Craftsman’s Choice, in 1998 and became a James Hardie siding contractor in 2000. Since that time Craftsman’s Choice has grown continuously to become one of the nation’s top James Hardie Remodelers, completing over 175 jobs per year. They have won James Hardie’s prestigious President’s Club award every year since its inception in 2015.

Ben, Victoria, and Mark discuss the importance of:

  • Knowing what is happening on job sites
  • Building accountability into all processes and systems
  • Leveraging technology, specifically Customer Relationship Management (CRM) tools
  • And more…

Click here to listen to this episode.

Ep.172: How Technology is Impacting Your Mental Health, Relationships & Productivity at Work with Rob Krecak

As a society, we are now spending close to four hours per day on our smartphones, a 59% increase compared to just two years ago. The total amount of time that each person spends in front of all media per day is 12 hours and 21 minutes, which is up 11% over two years, and the amount of time we spend socializing each day has dropped 18% compared to 2003. 

So, if we extrapolate these trends, where will humanity be in just 10 short years?

Guest Rob Krecak is on a mission to positively impact the lives of one billion people with his company Humans First, which aims to show people how technology is impacting their mental health, relationships, and productivity at work.

Victoria, Mark and Rob talk more about:

  • How technology impacts us in ways we are unaware of
  • Technology’s role in our relationships
  • Being more mindful about technology usage
  • And more…

A Podcast To Help You Improve The Bottom Line Through Production Training

The Tim Faller Show, our “brother podcast” airs every Monday and is a fantastic resource for every remodeling business owner, key manager or production team member in the business.

Co-hosted by Tim Faller and Steve Wheeler, the show has more than 175 episodes and is jam-packed with tips, advice and guidance from some of the best in the industry. Click here to learn more and make sure to tune in every Monday!

Ep.170: Helpful Tips on Hiring with Mike DiFabion

Hiring is on everybody’s mind these days.  But, utilizing the proper tools in the hiring process is key to ensuring you’re creating a great team.  Guest Mike DiFabion is here to share over 20 years of experience in the remodeling industry and the tips and tricks to creating a smooth, efficient hiring process.

Mike started DiFabion Remodeling, Inc. in 2000 with the goal of becoming the best local mid-sized remodeling firm in the Charlotte market. By providing superior customer service, combined with controlled growth, the company now boasts a reputation beyond reproach and is enjoying its 16th year in business.

Victoria, Mark and Mike talk more about:

  • Hiring timeframes
  • Character traits to look out for
  • Experience Vs. Ability to learn
  • And more…

Get a FREE Copy of
The Remodeler’s Definitive Guide to Successful Hiring

  • Creating an Accurate Job Description
  • Developing an Employee Handbook
  • Recruiting Consistently and Creatively
  • Qualifying Candidates Carefully
  • Preparing for the Interview
  • Interviewing for Aptitude and Attitude
  • And More!

Ep.162: Digital Marketing Tactics for Hiring with Danielle Russell

There is one challenge most remodelers have been facing since long before the pandemic, and that is the labor shortage. 

So, what are you doing to find and attract the best talent? Marketing isn’t only used as a tactic for finding sales leads, but also attracting the best talent, and guest Danielle Russell is here to share how you can use digital marketing to find that talent.

Danielle is the President of Builder Funnel, a digital marketing agency serving remodelers like you for over a decade. She’s here to share some of her top tips that worked for Builder Funnel as they grew alongside their clients and the industry over the past year and a half.

Victoria, Mark and Danielle talk more about:

  • Increasing brand awareness
  • Building a culture and reputation
  • The “always hiring” mentality
  • And more…

How Much Does a Bad Hire Cost Your Business?

The Remodelers Advantage Hiring Edge Program helps you hire key team members more effectively using a unique combination of TriMetrix DNA Assessment Tools and experienced, hands-on business coaching. Our mission is to improve your hiring process and help you attract the talent your company needs and deserves.

Ep.149: How to Give Performance Feedback and Why it’s Critical for Success with Tina Clements

Employees thrive on feedback.

Then why is it that so few leaders proactively provide it? 

The answers, along with simple steps on how to provide timely, respectful, actionable feedback to your employees, are provided in this episode by guest, Tina Clements.

Tina, Vice President of The Retail Performance Company, is a leader, speaker, author, coach, entrepreneur.com contributor & facilitator, leading luxury industries for over 25 years. Her clients confirm, she is a communications expert & her book, The ART of Facilitation and keynote address ‘Yes, You Do Have a Choice’ are testimonials to her talent.

Victoria, Mark and Tina talk more about:

  • Why leaders may not give feedback
  • The steps to give real, timely, respectful feedback even when it’s difficult
  • What to do when an employee may object feedback
  • The secrets to giving feedback
  • And more…

Are You Struggling to Hire & Keep Good Employees?

How Much Does a Bad Hire Cost Your Business?

The Remodelers Advantage Hiring Edge Program helps you hire key team members more effectively using a unique combination of TriMetrix DNA Assessment Tools and experienced, hands-on business coaching. Our mission is to improve your hiring process and help you attract the talent your company needs and deserves.

[Click Here for More Information]

Ep.146: Employee Reviews: It’s Time for a Change with Tim Faller

Reviewing employees in the remodeling world is, at best, a struggle.

It is often an employee’s opportunity to ask for a raise and an employer’s opportunity for frustration.

Tim Faller joins Mark and Victoria to talk about the necessary fundamental shift in the employee review process. Tim makes the transition from podcast host to guest to talk about his efforts towards reworking the employee review process in this episode.

Tim is a senior consultant here at Remodelers Advantage and known throughout the industry as the “Guru of Production.”

Tim is a well-known author and works with remodelers and production teams across the US and Canada. In addition to being the lead facilitator for the R/A Production Manager Roundtables Groups, he is also the Co-host of the popular podcast, The Tim Faller Show.

Victoria, Mark and Tim talk more about:

  • The challenges of the “old system”
  • The inspiration behind the reworking of the employee review process
  • The parts that need reworking
  • Objectives and goals of the rework
  • Implementing the rework
  • And more…

New Production Manager Roundtables Group Forming

  • Do you want your Production Manager to learn from the best?
  • Do you want to give them the opportunity to exchange ideas with experienced Production Managers from some of the most successful remodeling companies in the business?

Remodelers Advantage is adding a new Production Managers Roundtables Group to our roster of 5 successful, thriving groups. If you are interested in learning more, click here to visit our website

Ep.139: Creating Great Compensation Programs that Help Grow Your Company with Tom Miller

For many, determining the compensation for an employee is nothing more than doing a quick google search, or in our members case, maybe asking their peers what they pay a particular position.  But Tom Miller doesn’t really agree with that methodology.  Instead, his company helps businesses apply the best compensation strategies that help recruit great talent.

Tom is the founder and president of The VisionLink Advisory Group, a compensation design firm that services private businesses across North America. Tom and his firm have served over 600 companies across all industries. 

In this episode, Tom discusses how to help small businesses apply the best practice compensation strategies that help recruit great talent, encourage execution of the business plan, and growing a company.

Victoria, Mark and Tom talk more about:

  • The starting point for building a great compensation plan in small company.
  • The most common mistakes employers make relative to compensation.
  • How to build an effective incentive plan in a private business.
  • The best way to handle employees who want stock in the company.
  • Setting and managing salaries for different employees.
  • And more…this 

Ep.132: How to Shatterproof Your Business with America’s Legal Coach

There are many legal challenges that can appear suddenly for remodelers, builders and business owners.

Frivolous lawsuits, “Jekyll & Hyde” clients, predatory creditors, employment claims… you name it, it’s out there.

It is imperative to build your business on a foundation that can weather the storm so that, as our guest today puts it, it doesn’t matter.

In this episode, we talk more about the process of “shatterproofing” your business with America’s Legal Coach, Scott Reib.

Scott is the owner of ReibLaw, a full-service law firm with over 20 years of Business Law and Estate Planning experience. For the last two decades, Scott has been helping business owners, entrepreneurs, coaches, and service providers to “shatterproof” their businesses and succeed in the professional world.

Victoria, Mark and Scott cover:

  • How Scott became known as America’s Legal Coach.
  • The difference between a legal coach and a lawyer.
  • What is meant by a “shatterproof” business.
  • Why a business would need to be shatterproof.
  • The biggest legal mistakes Scott sees businesses making.
  • And more…

Share the Love and Spread the Word!

After almost 3 years and 130+ episodes, we’ve come a long way… and we thank you so much for listening. But, we’re never too proud or complacent to not ask for “the love” and to help spread the word about our podcast.

If you’re enjoying our PowerTips Unscripted podcast, please spread the word, share our episodes on social media and post reviews on iTunes, Stitcher and Spotify. We would love to hear your thoughts on our program. 

Ep.129: Are Your Employees Stealing From You? With Vicki Suiter

The latest statistics on fraud should be a wake-up call for every small business owner. According to a survey by HISCOX, a specialty insurance company, 80 percent of embezzlements occurred at small businesses and 30 percent involved a loss of more than $500,000.

With more work is being done remotely, including paying vendors and processing payroll, you must have controls and processes in place to avoid this happening to you.

In this episode, we welcome Vicki Suiter, who shares simple practices and processes to help you avoid accounting fraud and stealing in your business.

Since starting Suiter Business Builders in 1990, Vicki has helped hundreds of contractors and designers build solid foundations for their businesses, run operations more efficiently, and achieve the kind of success they never dreamed possible.

Vicki’s articles and opinions have been widely shared in print and across the web. She is also the author of book “The Profit Bleed” – How managing margin can save your contracting business.

Victoria, Mark and Vicki talk more about:

  • Why small businesses are targets in 80% of all embezzlement cases.
  • The most common place where people “steal” money.
  • Other ways employees and contacts embezzle funds from a company that are less obvious.
  • Recommended controls and practices a contractor should have in place to avoid this happening to them.
  • “10 Ways to Spot Accounting Fraud”

Here is the link to the resource mentioned, “How to Spot Accounting Fraud”
https://suiterbusinessbuilders.com/how-to-spot-accounting-fraud/

Check out Vicki's Book; The Profit Bleed

This book is a doable, step-by-step guide that will put money in your pocket, and more time and fun in your day. Learn how to keep your finger on the critical pulse points that drive success, depend on your employees to take ownership, close more deals while charging more money, and more! [Click Here to check out Vicki’s book on Amazon]

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