Ep.151: What Were They Thinking? with Victoria Downing and Mark Harari
Successful communication with new or potential customers can make or break a company’s image.
Alongside communication, ensuring that any preconceived notions or assumptions are put aside when working with a new customer can be crucial in securing their business.
Victoria and Mark both share experiences with remodeling and trade companies that left them bringing their business elsewhere. This is easily avoidable, and in this episode they talk about how communication plays a large part in having a successful business.
Whether it’s poor communication or a lack thereof entirely, learn how to ensure that your business does not leave customers saying, “what were they thinking?”
Victoria and Mark talk more about:
- The importance of being personable
- How to facilitate good communication
- Advice for following-up
- And more…
Get on the Waitlist for the 2021 Remodelers Summit in Phoenix
We are very excited to announce that after more than a year of virtual conferences and canceled events, we are holding the Annual 2021 Remodelers Summit LIVE and In-person at the luxurious Arizona Grand Resort & Spa, in Phoenix, Arizona, on September 22, 2021. We will launch registration on May 19, 2021, but if you’d like to join our waitlist, we will guarantee you a spot at this event and offer you the lowest pre-sale special pricing of $500 off the standard registration fee. So, sign up today!