How to Build a Reputation That Stands the Test of Time with Bjorn Johnson – [Best of PowerTips Unscripted]
Today on PowerTips Unscripted, we’re excited to welcome Bjorn Johnson to the show! As General Manager at TraVek Remodeling and Roofing, Bjorn shares insights into the company’s journey as one of Arizona’s most trusted leaders in remodeling and roofing. Tune in to hear about TraVek’s dedication to quality, innovation, and customer satisfaction, which has cemented its […]
Pheel the Love — How the Most Powerful Force in the Universe Builds Great Companies, with Tom Burgoyne – [Best of PowerTips Unscripted]
Everyone would love to have raving fans — and today’s guest knows the feeling. Tom Burgoyne has had a 30-year career as the person behind the Phillie Phanatic — the most popular mascot in sports. In this episode, Tom talks to Victoria and Mark about what the Phanatic has taught him about the importance of […]
The Magic of Disney’s Customer-Service Strategies with Pete Blank – [Best of PowerTips Unscripted]
If you’ve ever visited any Disney theme park across the globe, you may think nobody does customer service and experience like Disney. Although the execution is complex, the baseline concepts are quite simple. In this episode, Pete Blank shares customer-service strategies from Disney with Victoria and Mark, and shows you how to apply these lessons […]
Ep.186: How To Bet On Talent With Dee Ann Turner
Guest Dee Ann Turner discusses her experiences at Chick-fil-A human resources to owning her own company and becoming a bestselling author. Dee Ann gives an excellent outline for any business to interview and find extraordinary talent. She also talks about the current day workforce and how to be disciplined in the hiring process. Dee Ann […]
Ep.97: The Magic of Disney’s Customer-Service Strategies with Pete Blank
If you’ve ever visited any Disney theme park across the globe, you may think nobody does customer service and experience like Disney. Although the execution is complex, the baseline concepts are quite simple. In this episode, Pete Blank shares customer-service strategies from Disney with Victoria and Mark, and shows you how to apply these lessons […]
Ep.76: [Unscripted Back-Up] Managing Your Customers with Chip Doyle
It’s time for another Unscripted Back-Up. It’s a chance to revisit some of our best and most informative episodes. They’re jam-packed with information you can use — so if you missed it the first time around, here’s your chance to catch up. This is one of our most popular episodes, and digs in to a […]
Ep.74: Pheel the Love — How the Most Powerful Force in the Universe Builds Great Companies with Tom Burgoyne
Everyone would love to have raving fans — and today’s guest is the most popular mascot in sports. Tom Burgoyne has had a 30-year career as the best friend of the Phillie Phanatic — the most popular mascot in sports. In this episode, Tom talks to Victoria and Mark about what the Phanatic has taught […]