Family-owned

Ep.37: The Art of Effective Communication with Paul Winans

Most work requires more than one person to get it done. Effective communication is essential to the enterprise. Everyone has to learn the skills to communicate effectively. One key is concentrating on what brings you success — in work, with your spouse or partner, and in the rest of your life. Build on that.

In this episode, Paul Winans joins Victoria and Mark to dive in to work on having effective arguments, resolving conflict, and working on listening.

Paul and his wife Nina owned a remodeling company for 30 years, living and working together, selling the company in 2007. Paul continues to work in the industry as a consultant, writer, and facilitator with R/A’s Roundtables.  As a facilitator, Paul works with our members to help them improve every aspect of their communication.

The biggest problem in effective communication happens when people just want to be heard, and don’t take on the responsibility to listen. For entrepreneurs, especially, It’s easy to say you have to listen, but you’ve built your business on others hearing you, and that habit is hard to break.

It takes a conscious and constant effort toward improvement. Paul gives examples and tips for improving your communication skills, including:

  • Focusing on understanding the other person
  • Using “I” language, not “you” language
  • Avoiding verbal attacks, even if they’re unintentional
  • Asking neutral questions
  • Establishing a foundation for decision making
  • Bridging the gap between communication styles and paces
  • How to tell if someone’s just visiting the conversation
  • Why meeting about nothing is good, actually
  • And so much more…

2019 Couples Retreat Workshop

This episode covers a lot of valuable ground, and you have an opportunity to go even deeper as it pertains to working with your spouse. As we mentioned in this episode, Paul and Nina will lead a Couples Retreat Workshop 2019 in Scottsdale, AZ, on February 7-8, 2019.

It’s an intimate group of 15 couples who will learn how to deal with conflict, argue effectively, and set goals for yourselves. The spots are going fast (a reservation was made during the podcast!), so act quickly to take advantage of this incredible resource. Register here!

 

Ep.17: Building a Sustainable Family Business with Wayne Rivers

According to the U.S. Bureau of the Census, roughly 90% of U.S. businesses are family-owned and the Remodeling industry is well represented by closely-held firms, typically started by a founder and then handed down through multiple generations.

Family-owned businesses often run into obstacles and challenges, usually driven by “soft issues” such as communication, emotions, past conflicts, bringing spouses into the business, etc. However, what many of these struggling firms lack is a common vision or mission from a business perspective.

In Episode 17, Victoria and Mark welcome Wayne Rivers, President of The Family Business Institute, to the show to discuss more about his unique approach in working with these types of businesses.

Wayne’s approach is very different and he talks about his tried and proven, step-by-step strategic planning method for maximizing BOTH the success of a business AND their family harmony.

Wayne is a well-known thought-leader, speaker and author on the subject of family-owned businesses; his latest book is Our Family Business Crisis: and How It Made Us Stronger. Wayne is a Wall Street Journal Expert Panelist and has appeared on the Today Show, CNN, MSNBC, CNBC and the Retirement Living Network.

Victoria, Mark and Wayne discuss the Institute’s unique way of working with their clients; topics include:

  • Identifying reasons why family-owned business struggle
  • Transitioning from one generation to the next
  • The importance of the founder establishing vision early and often
  • The dangers of working AT the business instead of working ON the business
  • “The Magic Bullet” – Business planning methodology and subsequent positive side-effects
  • Going in through the “business door” vs. “family door” when dealing with conflict
  • Dealing with and resolving “soft issues” families face when working together
  • Describing a few steps in the Institute’s 10 step process of working with businesses
  • And more…

A great episode regardless of whether your company is family-owned or not. Many of the concepts discussed about business planning methodology will apply to any business, regardless of ownership structure.

We loved having Wayne as a guest… and we’re even more excited to have him as a featured speaker at the 2018 Remodelers Summit in New Orleans in September.

If you are interested in working with Wayne, his Information is below:

Wayne Rivers
President, Co-Founder
The Family Business Institute
4050 Wake Forest Rd, Ste 110
Raleigh, NC 27609
877-326-2493
Website: www.FamilyBusinessInstitute.com

Ep.12: Growing a Strong, Successful Family-owned Remodeling Business with Dolores Davis

Building a business can be both a challenging and fulfilling adventure; Hard work, long hours, doing the little things behind the scenes to help grow the business, etc.

Many remodelers out there have not only built strong and profitable businesses, they have done so with the help of family, often spanning multiple generations.

Episode 12 covers both topics as Victoria and Mark talk with Dolores Davis, General Manager of CG&S Design-Build, a very successful family-owned remodeling business in Austin, TX.

The CG&S success story spans three generations of the Guerrero family. Dolores has been with the firm for 25 years, starting as a Production Assistant, learning the business from all areas and working her way up to her current role of General Manager. Dolores is a R/A Roundtables Member and is very active in industry associations such as NARI.

Victoria and Mark discuss 3-4 keys to success with Dolores and delve further into what has made CG&S so successful, not only a remodeling business, but also some of the challenges that working in a family-owned business can bring.

If you are a remodeling company that wants to take their business to the next level, this episode offers great insight into how to get there.

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