labor shortage

Ep.92: The Dangers of Burnout and How To Promote Individual Resiliency with Marian Faller

No matter how well your remodeling company is doing, how well organized you are, life can get hectic at times. You work through it all, but this can leave you vulnerable to burnout. Which can lead to an avalanche of problems.

In this episode, Marian Faller discusses burnout with Victoria and Mark, sharing its causes, the signs to look for in yourself and others, and how you can promote resiliency within your company. 

Marian is a psychotherapist, and owns Cornerstone Consulting and Cornerstone Counseling in Westerly, RI. She also serves as a consultant for individuals, families, and companies wanting to address mental health concerns. She also happens to be married to our own Tim Faller.

Burnout happens gradually, says Marian, and so gradually that you may not notice it until it’s too late. People experiencing burnout can be irritable, miss days of work, and can even get to the point of clinical depression. Burnout can affect individuals as well as entire organizations. Marian talks about what to know to keep yourself and your employees mentally healthy, including:

  • The signs and symptoms of burnout
  • How physical health can cause burnout
  • How burnout can spread from one individual
  • Why ignoring the causes of burnout won’t make it go away
  • The genetic and chemical components of mental health
  • What folic acid has to do with it
  • Promoting resilience in yourself and others
  • Focusing on what went right vs. what went wrong
  • What we can learn from Winnie the Pooh and Cleopatra
  • Modeling good habits and behaviors
  • Setting the right tone
  • Using hardships to promote resiliency
  • And more …

Knowing the signs and symptoms of burnout — and how to help yourself and others through it — can make a big difference in your own happiness and your team’s job satisfaction.

Ep.81: The Department Your Company Doesn’t Have, but Should with Alex Raisanen

All remodelers have a sales department. All remodelers have a production department. But few officially recognize a human resources department. 

Alex Raisanan used her experience to build an HR department for TraVek, a remodeling company in Scottsdale, AZ. Through skill and creativity, the department was able to build its team by 123 percent in a tough labor market.

In this episode, Alex shares how she did it with Victoria and Mark, and tells you how an HR department of one can help you grow your team with intention and create a culture worth talking about.

Alex is the human resource director at TraVek. Her dedication to high standards was ingrained at an early age by her luxury resort experience in the HR department of the Four Seasons Scottsdale, and led her to corporate recruiting at one of the largest national companies in the construction sector, and then finally to TraVek. 

She learned how to build a culture at the Four Seasons and found her passion for helping people find jobs to support themselves and their families. Alex has officially been at TraVek since February 2017, but had been doing work behind the scenes previously. Alex helped develop some policies and procedures, and an employee handbook. When she began full-time, she dove into recruiting in a tough labor market. She shares her strategies for finding the right people for the right roles, and growing your business, including:

  • How to network and build relationships
  • Starting conversations with people who have the skills you need
  • How she attracts top talent
  • Taking the long view of recruiting
  • Using LinkedIn and social media to grow your staff
  • Why to recruit when you’re not necessarily hiring
  • What to do when you find a superstar, but no formal job opening
  • Establishing a templated on-boarding process
  • The interview process
  • Involving your team to evaluate a good fit
  • The questions to ask to determine a cultural fit
  • And more …

Proactively recruiting can help you increase the chances that the top talent will be interested and available when you do have an opening.  

Ep.80: Bridging the Skills Gap from an Economist’s Perspective with Mischa Fisher

An aging skilled workforce is retiring, and there’s a shortage of younger people taking their place. It’s a hot topic among remodeling companies, who are still searching for the right answers to solving their labor shortage.

In  this episode, Mischa Fisher, Victoria, and Mark discuss what you can do to bridge the skills gap, and how to change deep-seated perceptions around joining the home-services industry. 

Mischa Fisher is the chief economist at ANGI Homeservices, representing the HomeAdvisor and Angie’s List brands. Prior to this role, Mischa was chief economist for Illinois, where he served as the economic policy advisor to the governor; he is also a former legislative director for the United States Congress in Washington, DC, and is currently an instructor in applied quantitative analysis at Northwestern University. 

Mischa says the labor shortage starts with s a simple fact of demographics, where an aging workforce is getting ready to retire, and the Millennials and younger Generation Z aren’t in the pipeline to replace them. Compounding that, there’s already a shortage of skilled labor. An internal HomeAdvisor poll showed 65 percent of their members could not fill a position, says Mischa, and it’s getting worse. Mischa shares his insights into what’s causing the labor shortage, and how we can all go about fixing it, plus bonus advice from his dad, including:

  • Why talking about it is a great start
  • Raising awareness inside and outside the industry
  • Best practices to fill your open positions
  • How to appeal to Millennials and Gen Z with a rewarding workplace
  • The importance of building a real team
  • Recognizing generational differences and how to work with them
  • How to create a clear pathway to learning
  • Recruiting older, experienced people
  • Using the student loan crisis to your advantage in recruiting
  • Appealing to the entrepreneurial spirit
  • Working with industry, government, and educational leaders
  • Educating parents about the advantages of learning a skilled trade
  • And more …


Mischa says you can find more resources to help at the Home Advisor Pro Center. Keep an eye out for a new research portal that will be live in a couple of months at www.homeadvisor.research.

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