The Magic of Disney’s Customer-Service Strategies with Pete Blank – [Best of PowerTips Unscripted]
In this episode, Pete Blank shares customer-service strategies from Disney with Victoria and Mark, and discusses how to apply these lessons to your remodeling company to boost your own team’s customer-service performance. Pete has been developing leaders and improving service levels of organizations for the past 25 years — 13 of those with the Walt […]
How To Double The Number Of Top Leaders In Your Remodeling Comapny: Hire And Train More Women, Featuring Iris Harrell – [PowerTips Unscripted] S4 E8
In this episode of PowerTips Unscripted, Iris Harrell discusses the importance of having women in key positions within remodeling companies. They make up half of the US workforce, so there is a sizeable recruitment pool, and they also relate on a deeper level with female customers, who often drive decision-making. Women are multi-taskers, organizers, collaborators, […]
Strategy Isn’t Enough with Brian Gottlieb – [Best of PowerTips Unscripted]
A successful remodeling business isn’t only dependent on tactics or the larger strategy behind them. A company’s culture plays a crucial role in executing any business strategy. In this episode, Brian Gottlieb discusses the key steps needed for a business to implement their desired strategy with Victoria and Mark. Brian Gottlieb is the founder and […]
Pheel the Love — How the Most Powerful Force in the Universe Builds Great Companies, with Tom Burgoyne – [Best of PowerTips Unscripted]
Everyone would love to have raving fans — and today’s guest knows the feeling. Tom Burgoyne has had a 30-year career as the person behind the Phillie Phanatic — the most popular mascot in sports. In this episode, Tom talks to Victoria and Mark about what the Phanatic has taught him about the importance of […]
Using Kaizen to Improve Your Business with Michael Sauri [Best of PowerTips Unscripted]
In today’s episode of PowerTips Unscripted, we are featuring one of our more popular episodes. If you have topic ideas for an episode or a guest we should be interviewing, send an email to victoria@remodelersadvantage.com. Enjoy! The Kaizen practice focuses on improving existing, standardized processes by eliminating waste and was first practiced in Japanese businesses […]
Building a Culture of Support in Construction with Steve Barkhouse – [Powertips Unscprited] S4 E2
Steve Barkhouse joins PowerTips Unscripted to discuss how to create a culture of mental health support in the remodeling industry. In the post covid era, Mental health has affected many employees and business owners, so Steve and his team created a framework for dealing with the added stress that comes from covid. This support framework […]
The Delicate Art of Qualifying Remodeling Leads with Chip Doyle- [Best of Powertips Unscripted]
Leads! Lead! Leads! Business is good, leads are coming in. But are you over-qualifying, under-qualifying, or doing it just right? Chip Doyle’s got research that says 30-60 percent of business is lost because the initial phone call is handled incorrectly. So if you’re not doing it just right, you’re leaving money behind. In this episode, […]
Helpful Tips on Hiring with Mike DiFabion – [Best of Powertips Unscripted]
Hiring is on everybody’s mind these days. But, utilizing the proper tools in the hiring process is key to ensuring you’re creating a great team. Guest Mike DiFabion is here to share over 20 years of experience in the remodeling industry and the tips and tricks to creating a smooth, efficient hiring process. Mike started DiFabion […]
The Magic of Disney’s Customer-Service Strategies with Pete Blank – [Best of PowerTips Unscripted]
If you’ve ever visited any Disney theme park across the globe, you may think nobody does customer service and experience like Disney. Although the execution is complex, the baseline concepts are quite simple. In this episode, Pete Blank shares customer-service strategies from Disney with Victoria and Mark, and shows you how to apply these lessons […]
Best of Powertips: Ep. 117: The Six Habits That Can Change Your Life with Laura DiBenedetto
Laura DiBenedettoBest Selling Author “The Six Habits are behaviors that we act out every day, minute to minute. These are the habits that define our relationship with ourselves, and our relationship with the world around us.” Remodelers Advantage is dedicated to helping remodeling business owners become more successful, while creating an environment that allows them […]