Ep.138: Focusing Your Communication Style on Customer Satisfaction with Dave Yoho
Effective communication is measured by outcomes. Communication without an outcome is like traveling without a destination. The communication techniques used in selling are frequently more disastrous than helpful. In this episode, Dave Yoho will expound upon several powerful communication techniques that have a psychological background, and have been proven to lead individuals to the outcome(s) […]
Ep.109: How Getting Off Email Can Dramatically Improve Your Internal Communication
Email is the default communication tool in business, there’s no denying that. But there is good reason to expand beyond email for your internal team communication. Victoria and Mark welcome Jason Langkammerer to the show, as they discuss how taking that step can enhance your teamwork, reduce the “noise” of email, and strengthen your company […]