Ep.132: How to Shatterproof Your Business with America’s Legal Coach
There are many legal challenges that can appear suddenly for remodelers, builders and business owners. Frivolous lawsuits, “Jekyll & Hyde” clients, predatory creditors, employment claims… you name it, it’s out there. It is imperative to build your business on a foundation that can weather the storm so that, as our guest today puts it, it […]
Ep.129: Are Your Employees Stealing From You? With Vicki Suiter
The latest statistics on fraud should be a wake-up call for every small business owner. According to a survey by HISCOX, a specialty insurance company, 80 percent of embezzlements occurred at small businesses and 30 percent involved a loss of more than $500,000. With more work is being done remotely, including paying vendors and processing […]
Ep.127: Engaging Employees in the New Normal with Rick Bowers
Working remotely, working on-site with clients and adhering to CDC restrictions, an upcoming election, social unrest and an economy that is slowly starting to recover. Everyone is adjusting to the new world of work, and it sounds as though making those adjustments will continue into 2021. How can you help your team connect and engage […]
Ep.123: Ever-changing Compliance and How it Impacts Your Small Business with Stuart Jackson
Human Resources Compliance is a massive undertaking and as small business owners, most of us can’t afford to hire a full-time HR person. So what do we do? We either add it to the ever-growing list of “hats” we wear as an owner, or give it a staff member who is not trained or up […]
Ep.113: Fighting the Labor Shortage with In-house Training with Dan Hurst
The demand and absence of skilled labor is a huge challenge for remodelers across North America. We hear it from our Roundtables Members as well as from our associates, sponsors and Podcast guests. In this episode Victoria and Mark explore different ways to tackle the issue, and welcome Dan Hurst to the show to talk […]
Ep.107: How to Know When to Trust Your Gut
We’ve all had a gut instinct at one time or another. But do you trust your gut? Do you often rely on your intuition when making decisions? How do you know when you should follow your gut, even if the data suggests another approach? In this episode, Victoria and Mark discuss what intuition is and […]
Ep.103: Positive Growth in Difficult Situations with Kathy O’Brien
We talk about the J Curve a lot around here — picture a lower-case J. When you apply change principles to your business — new people, systems, and processes — they can initially send your business on a downward trajectory before soaring with your success. If you want to grow your company, listen carefully! Our […]
Ep.102: Developing a Sustainable Niche to Support Your Passion with Wright Marshall
One of the strongest ways to differentiate your business in your market is to have a niche. Wright Marshall’s company, Revival Construction, has always focused on one highly specific niche and is constantly refining its team and systems to be the leader in that segment. In this episode, Wright will share his approach with Victoria […]
Ep.100: The Drivers that Make for a Successful Exit with John Warrillow
It’s our 100th episode, and to mark the occasion, we’re welcoming back our first guest ever to talk about how to leave your business behind happily. On average, 75 percent of founders who exit their company have regrets within one year of leaving, and only five percent are actually happy with the net proceeds of […]
Ep.99: Adapting and Leading Through a Health Crisis with Jef and Monica Forward
Being able to adapt and lead through a crisis — personal or business — is a critical skill for any business owner. After their best year ever in 2018, Jef and Monica Forward were gearing up for an even stronger 2019. Everything was on course until two key players were diagnosed with cancer. One of […]