Ep.96: Tiered Growth: Understanding Metrics and Recognizing Signs to Set Profitable Sales Goals with Michael Hodgin

Most people would consider a company jumping from $1.5 million to $3 million in revenue a growing organization. However, when we look beyond gross sales, those numbers don’t necessarily mean it grew. It could even mean the company is less profitable — and ultimately less successful — than it was before. Michael Hodgin says planning […]
Ep.92: The Dangers of Burnout and How To Promote Individual Resiliency with Marian Faller

No matter how well your remodeling company is doing, how well organized you are, life can get hectic at times. You work through it all, but this can leave you vulnerable to burnout. Which can lead to an avalanche of problems. In this episode, Marian Faller discusses burnout with Victoria and Mark, sharing its causes, […]
EP.91: [Unscripted Back-up] Expert Panel at Extreme Business Makeover Shares Insight

As we wrap up 2019, we’re looking back at some of our more popular episodes and this one was a huge hit. For our 50th episode in January, we gathered a panel of industry experts and took questions from the audience at the Extreme Business Makeover event. It capped off an intense two days of […]
Ep.89: Focusing on Clarity in Communication with Jeremy Steinruck

We’re under an almost-constant barrage of information from every angle. As leaders in our business, it’s imperative that our messages are clearly understood. But it’s equally important, if not more so, that we get messages clearly. Looking ahead to 2020, Jeremy Steinruck is focusing on clarity in communication and cutting through the white noise. In […]
Ep.88: All Help Is the Same, Isn’t it? with Allison Iantosca

As a seasoned business professional, you’ve probably been on both sides of the equation when it comes to giving and getting help. Get advice, give consultation. Gain a mentor, bestow some wisdom. While in these essential moments, we want to help and be helped, that doesn’t always happen. It helps to know there are differences […]
Ep.81: The Department Your Company Doesn’t Have, but Should with Alex Raisanen

All remodelers have a sales department. All remodelers have a production department. But few officially recognize a human resources department. Alex Raisanan used her experience to build an HR department for TraVek, a remodeling company in Scottsdale, AZ. Through skill and creativity, the department was able to build its team by 123 percent in a […]
Ep.80: Bridging the Skills Gap from an Economist’s Perspective with Mischa Fisher

An aging skilled workforce is retiring, and there’s a shortage of younger people taking their place. It’s a hot topic among remodeling companies, who are still searching for the right answers to solving their labor shortage. In this episode, Mischa Fisher, Victoria, and Mark discuss what you can do to bridge the skills gap, and […]
Ep.78: The Most Powerful Competitive Advantage with Steve Anderson

In a low-unemployment economy, recruiting and retaining the best talent is a continuous effort. You need a powerful competitive advantage — one that’s nearly impossible for anyone else to copy. It’s your company culture. In this episode, Steve Anderson tells Victoria and Mark why that is, and how you can develop a successful culture — […]
Ep.77: Recession-Proofing Your Company with Dave Edwards

It’s easy to be successful in a great economy. You can get away with a lot of bad habits, lack of systems, and high overhead when jobs are large and margins high. But when the economy contracts, job sizes shrink, and margins erode, those bad habits can have a huge affect on the health of […]
Ep.73: A Leader’s Inactions Are Just as Important as Actions with Wayne Rivers

Victoria and Mark are just back from their own peer group meeting, and were inspired by what they learned. In particular, they were excited by something they heard from another member, Wayne Rivers. Wayne has a video blog, and we’re picking up one of his episodes about leadership. He says leaders tolerate bad behaviors in […]