Business Owner

Personal Wealth Building for Business Owners with George Kall-[Best of Powertips Unscripted]

August 25, 2022 Business Management, Financial Management, Legal, Personal Development 00:27:25

As a remodeling business owner, building wealth and financial security is something you want to achieve.

Unfortunately, it’s something that many put off because the needs of today are more pressing, especially with the current market.

In this episode, Victoria and Mark talk to George Kall about tips and advice on planning for your future financial security today.

George owns Metro Building and Remodeling Group, a Design-Build firm in Ashburn, VA. George started the company seven years ago and now employs a team of 9 and was recently ranked #107 on this year’s Remodeling Magazines list of largest remodelers.

Victoria, Mark, and George talk more about:

  • Establishing a company 401k and how you implement it.
  • Setting aside money for your family.
  • Planning for uncertain times.
  • Obtaining financing for the business.

Recession-Proofing Your Company with Dave Edwards- [Best of Powertips Unscripted]

July 28, 2022 Business Management, Financial Management 00:42:24

It’s easy to be successful in a great economy. You can get away with a lot of bad habits, lack of systems, and high overhead when jobs are large and margins high. But when the economy contracts, job sizes shrink, and margins erode, those bad habits can have a huge affect on the health of your company. Focusing on the right things when times are good are key to recession-proofing your business.

In this episode, Dave Edwards talks to Victoria and Mark about the lessons he learned and the changes he made to create a healthy company following the last recession, and how that positions it to survive and even thrive in the next downturn.

Dave is the founder and president of Earth Bound Homes, a home-building and remodeling company in San Jose, CA. Before he joined Remodelers Advantage Roundtables in 2014, Dave spent 12 years learning all the different ways to not build and run a profitable construction company. 

His path to recession-proofing his company came after watching other remodelers and builders go out of business in the last recession. After his company almost went bankrupt in 2011, he joined Roundtables and also went to counseling. He talks about his path to success in business and in his personal life, and how he has built a company that can withstand an economic downturn, including:

  • His metrics for success
  • Recognizing when someone else has better ideas, and running with them
  • The Stop/Start meeting to improve the company
  • Making project management a source of income
  • Identifying bad habits and how to fix them
  • How unbilled labor can cut into your profits
  • Why he cut his field staff to boost his revenue
  • And more …

The Magic of Disney’s Customer-Service Strategies with Pete Blank – [Best of PowerTips Unscripted]

July 21, 2022 Business Management, Company Culture 00:36:29

If you’ve ever visited any Disney theme park across the globe, you may think nobody does customer service and experience like Disney. Although the execution is complex, the baseline concepts are quite simple. 

In this episode, Pete Blank shares customer-service strategies from Disney with Victoria and Mark, and shows you how to apply these lessons to your remodeling company to boost your own team’s customer-service performance. 

Pete has been developing leaders and improving service levels of organizations for the past 25 years — 13 of those with the Walt Disney Co. and the past 12 in local government. He loves inspiring others with ways to enhance their organizational culture. You can learn more about Pete Blank at his website: www.peteblank.com, or on his LinkedIn page. 

Growing up near Disney World in Orlando, Pete says he knew he always wanted to work there. After a few years as a sportscaster in Alabama, Pete went to Florida and began working at Disney World. He, his wife and family moved back to Alabama and he took  what he saw as a temporary job in local government, where he still uses his customer-service strategies. The biggest challenges to providing outstanding customer service and experiences are speed and expectations. Technology has changed the speed and convenience with which goods and services can be delivered. You have to align your clients’ expectations with what you can actually deliver. 

Mark, Victoria, and Pete talk more about:

  • The difference between customer service and customer experience
  • How social media amplifies all experiences —good and bad
  • Making customer service part of you mission statement
  • Looking for what “above and beyond” looks like in the future
  • How emotional connections create relationships
  • How to measure your customer-service success
  • The power of follow-up surveys
  • And more …

Best of Powertips: Ep.132: How to Shatterproof Your Business with America’s Legal Coach

July 7, 2022 Legal 00:30:00

There are many legal challenges that can appear suddenly for remodelers, builders and business owners. It is imperative to build your business on a foundation that can weather the storm so that, as our guest today puts it, it doesn’t matter.

In this episode, we talk more about the process of “shatterproofing” your business with America’s Legal Coach, Scott Reib.

Scott is the owner of ReibLaw, a full-service law firm with over 20 years of Business Law and Estate Planning experience. For the last two decades, Scott has been helping business owners, entrepreneurs, coaches, and service providers to “shatterproof” their businesses and succeed in the professional world.

Victoria, Mark and Scott cover:

  • How Scott became known as America’s Legal Coach.
  • The difference between a legal coach and a lawyer.
  • What is meant by a “shatterproof” business.
  • Why a business would need to be shatterproof.
  • The biggest legal mistakes Scott sees businesses making.
  • And more…

Best of PowerTips: Creating your Business Exit Roadmap with Ashley Micciche

June 16, 2022 Business Management, Financial Management 00:28:59

Did you know that 81% of business owners want to stop working in their business in the next 10 years?

Yet, most business owners are paralyzed and doing nothing about their exit, because the process seems overwhelming to the point that they don’t know where to begin.  So, how does one focus on their business while planning an exit?  Guest Ashley Micciche has the answer.

Ashley Micciche is the co-owner and CEO of True North Retirement Advisors in Clackamas, Oregon. She specializes in designing, building, and implementing custom-designed exit plans to help her business owner clients secure their final and most important business decision – the exit from their business.  

Victoria and Ashley talk more about:

  • Understanding how to pick an ideal successor
  • Determining post-exit financial needs
  • Establishing a target departure date
  • And more…
 
Finish Big, by Bo Burlingham, is the book Victoria referenced during the show.

Are You Ready for Remodelers Summit '22?

This highly celebrated event is the remodeling industry’s premier educational conference, and it sells out EVERY YEAR!

Join over 700 high performing remodeling professionals and experience the Power of Summit, including:

  • 3 Distinguished Keynotes
  • 40 Visionary Speakers
  • 36 High-octane Workshops
  • 28 Industry Leading Success Partners
  • A Legendary Welcome Party. This Year it Will Have an 80s Theme!
  • And Much, Much More…
Click Here To Register

Ep.187: Building Freedom as a Construction Professional with David Gerstel

June 2, 2022 Business Management, Company Culture, Financial Management 00:29:19

Guest David Gerstel joins the show to talk about his new book Building Freedom: A Construction Pro’s Path to Financial Independence. David also discusses topics including being lean and frugal, and having an employee centered company.

David Gerstel has over 50 years of experience in the construction industry, and is the author of many books including Nail Your Numbers and his new book Building Freedom: A Construction Pro’s Path to Financial Independence.

Victoria, Mark, and David talk more about:

  • Financial Freedom and Independence
  • Having an employee centered company
  • Thought remodeling
  • And more…….

Ep.185: Getting To An 8-Figure Remodeling Business With Ben Juncker

May 19, 2022 Business Management, Hiring, Human Resources, Marketing 00:24:49

Special guest Ben Juncker discusses the lessons he learned and actions he took to go from a roofing employee to the owner of a multimillion dollar business and a best-selling author.  After being in business for a while and buying out his partner, he realized that profits are more important than revenue and that he needed to start looking at his business at the macro level.  He started focusing proper staffing and creating processes, which led to meaningful growth.

Ben started his company, Craftsman’s Choice, in 1998 and became a James Hardie siding contractor in 2000. Since that time Craftsman’s Choice has grown continuously to become one of the nation’s top James Hardie Remodelers, completing over 175 jobs per year. They have won James Hardie’s prestigious President’s Club award every year since its inception in 2015.

Ben, Victoria, and Mark discuss the importance of:

  • Knowing what is happening on job sites
  • Building accountability into all processes and systems
  • Leveraging technology, specifically Customer Relationship Management (CRM) tools
  • And more…

Ep.174: How to Build Authentic Trust with Robin Dreeke

January 27, 2022 Business Management, Company Culture, Personal Development 00:26:27

As an FBI Special Agent and Chief of the FBI Counterintelligence Behavioral Analysis Program, guest Robin Dreeke built relationships and confidential human sources across 22 nationalities during his career. These days, he works with companies of all sizes, helping newly promoted leaders, executives, and teams succeed and grow. 

In this episode, he shares expert insight on how to move beyond transactional relationships and build mutually beneficial relationships and partnerships. 

Robin is the founder of  People Formula, a Leadership and Communication Strategy company.  People Formula was formed on the premise that missions, goals and objectives cannot be achieved without relationships and partnerships based upon communication and empathy.

Mark, Victoria and Robin talk more about:

  • Why trust is so critical
  • How to build trust
  • Implementing trust-building skills
  • And more…

Ready to Stand Out, Attract the Best Clients,
and Win Every Sale that Comes Your Way?

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Ep.171: Design Services as a Profit Center For Your Business with Dan Baumann

January 6, 2022 Business Management, Sales 00:32:39

More and more remodeling and home building contractors realize the value their design services bring to their clients, and it is becoming a profit center for many companies.  Guest Dan Baumann is here to share the many reasons why you should be charging a fair price for your design services.

Dan is the founder of Chief Experts Academy, a resource-packed treasure trove of information that provides ongoing training, support, and content for contractors and designers involved in the sales and development of plans for residential and light commercial buildings.

Victoria, Mark and Dan talk more about:

  • Compensation for design services
  • Why some contractors may not charge for these services
  • How design services can save clients money on their projects
  • And more…

Is Your Production Team Focused on Profit in 2022?

Masterclass Starting on Monday, January 10, 2022

As we begin the New Year, get your production team ready to focus on profit with weekly Production Team Training, whether they are in the office or in the field on a phone, tablet or laptop.

Six afternoon sessions, every other week, starting on January 10th, led by R/A’s Production “Guru” Tim Faller.

Click Here for More Information

Ep.167: Answers to Questions You Didn’t Know You Had with Michael Anschel

November 18, 2021 Business Management, Company Culture 00:28:57

In a field filled with uncertainty, remodeling teams may find themselves asking an abundance of questions on a regular basis.  And, in many cases, there are questions that haven’t even come to mind yet! So, guest Michael Anschel is here to provide insight into topics that you may not have known you needed.

Michael is the founder, owner, and principal designer for Otogawa-Anschel Design-Build, and has built a company that focuses on using an appropriate amount of space for living, and building sound structures that will last. His goal is to continue to offer unique custom design, build great structures, and promote the use of green building techniques both to the industry and the general public.

Victoria, Mark and Michael talk more about:

  • Some of the biggest challenges that remodelers face
  • Approaching estimations, markups and profits
  • Utilizing the proper mindset
  • And more…

The Easy-to-Execute System for Dominating Your Service Market

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MASTER NAVIGATION

This website is part of the Remodelers Advantage Network.

Visit our other properties: