Recession-Proofing Your Company with Dave Edwards- [Best of Powertips Unscripted]
It’s easy to be successful in a great economy. You can get away with a lot of bad habits, lack of systems, and high overhead when jobs are large and margins high. But when the economy contracts, job sizes shrink, and margins erode, those bad habits can have a huge affect on the health of […]
The Magic of Disney’s Customer-Service Strategies with Pete Blank – [Best of PowerTips Unscripted]
If you’ve ever visited any Disney theme park across the globe, you may think nobody does customer service and experience like Disney. Although the execution is complex, the baseline concepts are quite simple. In this episode, Pete Blank shares customer-service strategies from Disney with Victoria and Mark, and shows you how to apply these lessons […]
Ep.185: Getting To An 8-Figure Remodeling Business With Ben Juncker
Special guest Ben Juncker discusses the lessons he learned and actions he took to go from a roofing employee to the owner of a multimillion dollar business and a best-selling author. After being in business for a while and buying out his partner, he realized that profits are more important than revenue and that he […]
Ep.131: All About LEAN and Value Stream Mapping with Dean Tompkins
Increasing efficiency is one of the easiest ways to increase your company’s profitability, and LEAN process improvement is an extremely popular direction to take for successful remodelers and builders out there. We have discussed LEAN concepts in past episodes, including Episode 10 when we had Doug Howard on to talk about the LEAN consulting work […]
Ep.104: [Unscripted Back-Up] How to Hit Healthy Net Profits in any Economic Climate with Mike Medford Sr.
Editor’s note: We’re all working from our homes, away from the friendly confines of the office and its podcasting studio. So we dug into the virtual vault to bring you this episode. We’re in an uncertain time for many remodelers, so here’s some advice that will help you weather any business climate. One of our […]
Ep.102: Developing a Sustainable Niche to Support Your Passion with Wright Marshall
One of the strongest ways to differentiate your business in your market is to have a niche. Wright Marshall’s company, Revival Construction, has always focused on one highly specific niche and is constantly refining its team and systems to be the leader in that segment. In this episode, Wright will share his approach with Victoria […]
Ep.98: How to Structure and Run a Profitable Design Department with Chris Landis
Jobs are won or lost during the design process. With so much on the line, it’s clear that your design department should be running at peak performance. But there are so many ways the process can get derailed. It all depends on how you structure your design department, and what metrics you use to hold […]
Ep.96: Tiered Growth: Understanding Metrics and Recognizing Signs to Set Profitable Sales Goals with Michael Hodgin
Most people would consider a company jumping from $1.5 million to $3 million in revenue a growing organization. However, when we look beyond gross sales, those numbers don’t necessarily mean it grew. It could even mean the company is less profitable — and ultimately less successful — than it was before. Michael Hodgin says planning […]
EP.91: [Unscripted Back-up] Expert Panel at Extreme Business Makeover Shares Insight
As we wrap up 2019, we’re looking back at some of our more popular episodes and this one was a huge hit. For our 50th episode in January, we gathered a panel of industry experts and took questions from the audience at the Extreme Business Makeover event. It capped off an intense two days of […]
Ep.82: What Can Be Learned from Success with Wayne Rivers
We’re just back from the 2019 Remodelers Excellence Week, Remodelers Summit, and Roundtables meetings, and our opening video was about thinking like a child, and allowing yourself to fail so that you can learn from what went wrong. It’s all a part of evolving as a business, as a person, and the art of growth. […]